Terms & conditions.

1. Who you're agreeing with

These Terms & Conditions ("Terms") form a contract between you and ZaatarLABS ("we", "us", "our"), an independent software developer based in the United Arab Emirates. They apply when you download, install, or use any ZaatarLABS-published iOS app, and when you use the website at zaatarlabs.com.

The apps currently in scope are: The Smart Dentist, The Smart Billing, The Smart Coach, roCARD, My Pizza Calculator, The Smart Hand Calculator, The Smart Trix Calculator, and The Smart Budget. Future ZaatarLABS apps are also covered unless they ship with their own separate terms.

By installing or using any of our apps, you agree to these Terms. If you don't agree, please don't install or use the apps.

2. Apple's terms apply too

Our apps are distributed through the Apple App Store. Apple's Licensed Application End User Licence Agreement ("Apple EULA") also applies to your use of the apps. If anything in these Terms conflicts with the Apple EULA, the Apple EULA wins. Apple is not a party to these Terms and is not responsible for the apps or their content — but is a third-party beneficiary of these Terms and may enforce them against you.

3. Your licence to use the apps

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use each app on Apple devices that you own or control, as permitted by the Apple EULA and the App Store usage rules.

You must not, and must not let anyone else:

• copy, modify, translate, or create derivative works of any app, except as the Apple EULA explicitly allows;
• reverse-engineer, decompile, disassemble, or attempt to extract the source code of any app, except where applicable law expressly permits this notwithstanding our prohibition;
• remove, obscure, or alter our name, logo, or any copyright, trademark, or other proprietary notices;
• distribute, sublicense, rent, lease, or sell the app, or use it as part of a service offered to third parties;
• use the app to build a competing product, or to scrape, mine, or otherwise extract data from it for training a machine-learning model;
• circumvent any technical limitations, security measures, or licence checks in the app.

4. What it costs

4.1 Subscription apps

The Smart Dentist, The Smart Billing, The Smart Coach and The Smart Budget are offered as auto-renewing subscriptions through the Apple App Store. The current pricing and term length are shown on the App Store listing and in-app before you confirm any purchase.

• Payment is charged to your Apple ID account when you confirm the purchase.
• Your subscription renews automatically for the same term unless you turn off auto-renewal at least 24 hours before the end of the current period.
• Apple charges your Apple ID for renewal within the 24 hours before the current period ends.
• You can review, manage, or cancel your subscriptions at any time in iOS Settings → your name → Subscriptions or in the App Store app under your account.
• Cancelling stops the next renewal; you keep access until the end of the period you've already paid for.
• Free trials, introductory offers, or promotional pricing (if any) are described on the App Store listing and in-app at sign-up. If you don't cancel before a trial ends, the subscription will start at the regular price.

The Smart Budget Pro is sold as monthly or yearly auto-renewing subscriptions, plus a separate one-time Lifetime purchase (see 4.2). All three plans unlock the same Pro features (currently: Smart Insights story cards on the Insights tab, all advanced reports, and household sharing with your family). The free version of the app remains fully functional for capturing transactions, basic budgeting, basic goals, the dashboard, the anomaly Notable card, and the Spending-by-category, Income-vs-spending, All-transactions, and Anomalies reports.

All Smart Budget Pro plans support Family Sharing — one purchase covers up to six family members in the same Apple Family group, at no extra cost.

4.2 One-time purchases

The Smart Hand Calculator and The Smart Trix Calculator are sold as one-time purchases through the App Store. The Smart Budget Pro Lifetime tier is also a one-time purchase that grants permanent access to all Pro features and never renews. Once you've bought any of these, you can re-download them on any Apple device signed in to the Apple ID that made the purchase, in line with Apple's family-sharing and re-download rules.

4.3 Free apps

My Pizza Calculator and roCARD are free to download and use. We may add optional paid features in the future, but the existing features will not retroactively be put behind a paywall.

4.4 Refunds

All purchases are processed by Apple, and refunds are handled by Apple under their standard refund policy. To request a refund, use Apple's Report a Problem page. We don't take payments directly and can't issue refunds ourselves; if you have a problem with the app itself, please contact us and we'll do our best to help.

5. The data and content you put in the app

Anything you create or enter inside our apps — patients, clients, invoices, business cards, transactions, calculations, photos you attach — is your content. We don't claim any ownership of it. As described in our Privacy Policy, we don't receive a copy of it on our servers.

You're responsible for backing up anything important to you. iCloud sync (when you turn it on) is one form of backup; standalone exports (CSV, PDF, share-out) are another. We are not liable for loss of on-device data caused by device failure, deleted apps, iCloud issues, or anything else outside our control.

6. Acceptable use

You agree not to use any ZaatarLABS app or this website to:

• break the law of the country you are in or transmit content that does;
• store or process information about other people without the legal right or consent to do so;
• infringe anyone else's intellectual property, privacy, or other rights;
• upload material that is unlawful, abusive, threatening, defamatory, obscene, or harmful to minors;
• attempt to disrupt, probe, or attack our infrastructure or any service the app relies on;
• impersonate someone else or misrepresent your relationship with them.

If you use The Smart Dentist, The Smart Billing, or The Smart Coach to manage records of your patients, clients, or customers, you are the data controller for those records. You're responsible for collecting any consents you need from those individuals, for following the rules of your profession or jurisdiction (record-keeping, confidentiality, data-protection law), and for keeping your device secure.

7. The apps are tools, not professional advice

Our apps are productivity, CRM, finance, and calculation tools. They are not medical devices, accounting platforms, legal advice, or financial advice. Outputs the apps generate — including dental charts, treatment-plan summaries, invoices, reports, profit calculations, and budgets — are working aids based on the information you enter. You remain solely responsible for the professional, clinical, financial, or business decisions you make using them. Always cross-check important figures before you act on them, and consult an appropriately qualified professional when you need professional advice.

8. Updates and changes to the apps

We may update the apps from time to time to add features, fix bugs, improve performance, or stay compatible with new versions of iOS. The minimum supported iOS version may change in future updates. We don't promise to keep updating any specific app forever. If we ever decide to retire an app, we'll do our best to give reasonable notice on this site or in-app, and the App Store re-download rules and your iCloud copy of the underlying data are unaffected.

9. Termination

You can stop using any app at any time by deleting it from your device. Your subscription, if any, runs until the end of the current period (manage cancellation in the App Store).

We may suspend or end your licence immediately if you materially breach these Terms or use the app in a way that creates legal or security risk for us, for Apple, or for other users. If your licence ends, you must stop using the app and (if relevant) delete it.

10. Disclaimer of warranties

To the maximum extent permitted by law, the apps and the website are provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, or uninterrupted operation. We do not warrant that the apps will be free from bugs, that any defects will be fixed, or that any specific feature will continue to be available.

11. Limitation of liability

To the maximum extent permitted by law, ZaatarLABS will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, goodwill, data, or use, arising out of or in connection with these Terms or your use of the apps or website, even if we have been advised of the possibility of such damages.

Where our liability cannot be excluded under applicable law, our total aggregate liability to you for any claim arising out of or relating to these Terms or the apps is limited to the greater of (a) the amount you have actually paid to Apple for the app in the 12 months before the event giving rise to the claim, or (b) USD 50.

Nothing in these Terms limits or excludes our liability for fraud, fraudulent misrepresentation, gross negligence, or any other liability that cannot lawfully be limited or excluded.

12. Indemnity

You agree to indemnify and hold ZaatarLABS harmless from any third-party claim, demand, or loss (including reasonable legal fees) arising from (a) your use of the apps or the website in breach of these Terms, (b) your violation of any law or third-party right, or (c) the records and content you enter into the apps about other people.

13. Intellectual property

The apps, the website, the ZaatarLABS name and logo, the names of each app, and the look and feel of each interface are the property of ZaatarLABS and are protected by copyright, trademark, and other intellectual-property laws. Nothing in these Terms grants you any right to our trademarks or branding beyond the limited use needed to use the apps as intended.

14. Third-party services and links

The apps and the website may include links to, or interact with, services we don't operate (Apple, the App Store, Apple Wallet, iCloud, public exchange-rate APIs, WhatsApp, your email client, and so on). We're not responsible for those services, their availability, or their terms; your interactions with them are governed by their own terms and privacy policies.

15. Privacy

Our collection and use of information are described in our Privacy Policy, which forms part of these Terms.

16. Changes to these Terms

We may update these Terms from time to time. If we make a material change, we'll update the "Effective" date at the top of this page and, where reasonable, post a notice in-app or on this site. Your continued use of the apps or website after a change takes effect means you accept the updated Terms; if you don't agree, please stop using the apps.

17. Governing law and disputes

These Terms are governed by the laws of the United Arab Emirates and, as applicable, the laws of the Emirate of Dubai, without regard to conflict-of-law principles. Any dispute arising out of or in connection with these Terms that the parties cannot resolve informally will be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE — except that we may bring proceedings to protect our intellectual property in any court of competent jurisdiction. If you are a consumer in a country whose mandatory consumer-protection laws give you additional rights, those rights are not affected by this clause.

18. General

• Severability. If any part of these Terms is held unenforceable, the rest stays in effect.
• No waiver. If we don't enforce a right immediately, that doesn't mean we've given it up.
• Assignment. You can't transfer your rights under these Terms without our written consent. We may assign these Terms in connection with a corporate restructuring or sale of the business.
• Entire agreement. These Terms, together with the Privacy Policy and the Apple EULA, are the entire agreement between you and us regarding the apps and the website.
• Language. These Terms are written in English. Any translation is provided for convenience only; the English version controls.

19. Contact

For questions about these Terms, write to [email protected].